Returning an Item

You can initiate a return within 7 days of you receiving a wrong item.

When returning an item, ensure all seals, tags and accessories are left intact and item is in its original packaging. We recommend that you keep the original carton and packaging material for a smooth and easy return.

Get your refund within 72 hours when you drop off item.

Eligible items Only

Find below the table showing what you can return

categoryI changed my mindwrongdefectivedamage / brokenfake / unauthentic
lotions & creams✘✓✘✘        ✘        
Makeup✘✓✘✘        ✘        
Soaps✘✓✘✘        ✘        
Balms✘✓✘✘        ✘        
Others✘✓✘✘        ✘        

 

MISCELLANEOUS PROVISIONS

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions of Sale to any third party is prohibited unless agreed upon in writing by the seller.

We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions of Sale to any third party.